Bank Teller Assessment Test - Online Preparation
If you are interested in becoming a bank teller, you will most likely be required to take a Bank Teller Test designed to identify the best candidates for the position. Read on to see how TestPrep-Online can help you make the grade.
|Bank Teller Practice Pack|
Full length bank teller assessment test + additional practice drills, all with detailed explanations
What is the Bank Teller Assessment Test?Getting a bank teller job requires submitting an application and attending an interview. In addition to that, many banks require applicants to take a bank teller assessment test to determine if a candidate is suitable for the teller position. This test assesses:
- Verbal communication skills
- Numerical skills
- Attention to details
- Bank teller skills
- Bank teller personality and behavioral
The Teller Assessment analyzes work habits of a candidate by assessing certain areas such as technical skills, self-discipline, efficiency, time management, and organization. The test is usually comprised of two sections, verbal fluency and math, and is allotted 45-55 minutes. It is generally administered on a computer, with scrap paper provided for math problems. The Bank Teller Test may also be administered as a paper-and-pencil exam.
The Teller Test provides a comprehensive assessment of a candidate’s verbal fluency and communication skills, numerical and reasoning skills, attention to administrative detail, coding with numbers and letters, ability to handle situations relevant to a bank teller, and the ability to follow procedure as a bank teller.
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What are the Bank Teller Skills Tested?
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- Language - the verbal fluency section includes vocabulary questions, reading comprehension, and possibly questions relevant to grammar and punctuation.
- Math - the numerical skills section requires the candidate to answer math and logic questions using arithmetic. Logic questions may require the test taker to evaluate a series of numbers to find the answer. These questions are generally in multiple-choice format. Use of calculators is dependent on the test administrator.
- Detail Oriented - since accuracy is of utmost importance in banking, tellers are likely to be tested on their attention to detail. Much like the Clerical Aptitude Test, detail orientation tests are designed to evaluate speed and accuracy skills. They are often seen in the selection process of clerical and administrative positions, and are quite straightforward. They are exhaustive and demand high level of concentration, since they require comparison of multiple sets of data that contain many numerical and letter-based information, most of which have no significant meaning in real life.
- Personality - this part of the test assesses a candidate’s ability to cope with stress, work with colleagues, and show consideration for others. This section, as pre-employment personality tests do, also assesses a candidate’s integrity, ability to adapt to changing environments and circumstances, and one's ability to maintain composure and control of his/her emotions and reactions when dealing with a difficult situation.
- Communication Skills & Customer Service - it is important that a bank teller has good communication skills. A bank teller needs to be able to listen effectively by extracting key pieces of information from a conversation, and only asking important and relevant questions. Additionally, a teller should be able to convey information effectively. A teller must be able to use logic and reasoning to identify the strengths and weaknesses of potential solutions, conclusions, or approaches to various problems.
What Is a Bank Teller?A bank teller is a bank employee who directly deals with a majority of the bank’s customers. Tellers are required to have a high school diploma (or equivalent) and experience in handling cash. Since tellers have a lot of interaction with customers, it is important that they are friendly and able to provide customers with information about their bank accounts clearly and effectively. On-the-job training is provided by most banks. Tellers are the most likely to identify and end potentially fraudulent transactions, preventing financial losses, as they work first and foremost with customers. Learn more about bank tellers job description.
Learn More - Banks That Require the Teller Assessment Test:
Are You Fit to Be a Bank Teller?A bank teller interacts with many people throughout the day. It is important that they maintain a friendly and positive attitude, and recognize customer needs. Attention to detail, efficiency, dependability, and effective communication skills are essential to be a successful bank teller. Learn more about Bank Teller Competencies here.
Online Preparation for Bank Teller Assessment:If you are interested in working as a bank teller, ensure a successful test score and employment process by preparing for your Teller Assessment test with TestPrep-Online. Our team of experts has created a Bank Teller practice pack - our test simulation will provide you with the practice, confidence, and efficiency you need in order to pass your exam with success.
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Want to see what we're all about? Try our free sample bank teller questions and answers.
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