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Frequently Asked Questions
Read What Parents Have to Say
"My kids were happy with this product and I would not change anything about it. The site is user friendly and we had an overall great experience. I would definitely recommend this to other parents."
Ira, NY (NYC A Premium) - February 2015
"We ordered the materials a week before the test. My son was very happy and felt confident. Thanks!"
Malak, NY (NYC A Premium) - January 2014
"We are really satisfied and would recommend the product to other parents. It was well set up, there were fantastic explanations, and the questions helped him understand how to solve the different types of questions. He improved significantly as he was preparing and he came out of the test feeling very good!"
Cliff, NY (NYC A Basic) - January 2014
Our Online ServicesTestPrep-Online provides you with a unique online service. We believe that our online services give you the luxury of using our product at your convenience. These study materials are available to you whenever you want, wherever you want. We offer child-friendly study materials, including realistic online practice tests, so you can prepare your child from the comfort of your own home, without the extra hassle or cost of a class or private tutor. Sign up now for the NYC G&T Level A Basic package and get two full-length online NYC G&T practice tests and helpful study guides. Start preparing your child today!
Frequently Asked QuestionsOnce I have paid, how and when do I receive the product?
Our products are based online. This means you can practice them via a computer immediately after completing your purchase. Use your email address and password (which were created during the purchase process) in order to login to your online account. Only some of our materials are available to be download as PDF’s and can be printed.
How long will I have access to my account?
You will have access to your account for 10 months.
How many times will I be charged?
You will only be charged once. Once you have paid and received your product, you will not be charged again. You may renew your license for a discounted price once it expires.
What types of payment do you accept?
We accept Visa, Mastercard, and American Express. You may also pay with a PayPal account.
How many times can I take each test?
Each test is available to be taken as many times as you like during your licensed period (10 months). The system stores your entire test history.
Can I purchase multiple accounts for my students or non-profit?
You definitely can! Email us at firstname.lastname@example.org and we'll help set you up.
If I'm struggling with a question, can I get help?
Yes, we are happy to help with any questions or concerns you might have. Send us an email at email@example.com and we will get back to you quickly.
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