Frequently Asked Questions
Q: How and when do I receive my product once I have paid for it?
A: You will have access to our products immediately because they are online. In order to log in to your online account, use your email address and password, which were created during the purchase process. The "Login" button is located at the top right corner of the page.
Q: How many times can I take each test?
A: There is an unlimited number of times you can take each test an unlimited number of times within the time frame of your license. You may either continue a test that was already started, or simply start a new one. The system stores your entire test history.
Q: How can I best use the two different test settings?
A: TestPrep-Online's testing system offers two settings:
Timed – Although the actual ACCUPLACER test is not limited by time, the timed-test setting trains you to answer questions quickly in order to prepare you to take the actual test more efficiently. Upon test completion, a score report, as well as answers and thorough explanations, will be displayed.
Step-by-Step – In this training setting you can choose to receive feedback and explanations upon completing each question. This setting is useful for practicing difficult questions at your own pace.
Q: Which Internet browsers are compatible with TestPrep-Online's testing system?
A: Our site is compatible with Internet Explorer, Mozilla Firefox, Google Chrome, and Safari, among other Internet browsers.
iOS users may encounter technical issues due to the use of Java Script. However, all other smartphone and tablet operating systems, including Android, are compatible with our site's interface.
Q: How can I get help if I am struggling with a question or have a technical problem?
A: If you are struggling with a particular question, check the explanation and click the "Help" button for more tips. If you are having trouble with a technical problem or if you need additional help, contact us and we will get back to you as soon as possible.
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ACCUPLACER® is a trademark and property of COLLEGE BOARD. The trademark holder is not affiliated with TestPrep-Online or this website.